Common Sense™ Rewards Program Terms and Conditions
Effective Date: January 1, 2019
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY ACCESSING OR PARTICIPATING IN THE COMMON SENSE™ REWARDS PROGRAM, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS AND ALL TERMS INCORPORATED BY REFERENCE AS DESCRIBED BELOW. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, YOU MAY NOT ACCESS OR PARTICIPATE IN THE COMMON SENSE™ REWARDS PROGRAM.
This Common Sense™ Rewards Program Terms and Conditions (“Rewards Terms’’) apply to your access to and participation in the Common Sense™ Rewards Program (“Rewards Program”, “Common Sense™” or “CSP Rewards”), which is operated by Common Sense™ Products or CSP or ToMorrow, Inc. or its affiliates (collectively, “CSP”, “our”, “us” or “we”). These Rewards Terms do not alter in any way the terms or conditions of any other agreement you may have with CSP for other products and services.
CSP reserves the right to change, modify and/or eliminate the Common Sense™ Rewards Program and/or all or any portion of these Reward Terms or any policy pertaining to the Common Sense™ Rewards Program at any time and in our sole discretion, including our right to discontinue or change the benefits or change the expiration date (if applicable) of Reward Points (defined below) received under the Reward Program, merge the Reward Program with another Reward Program, or to adjust how Reward Points are earned, calculated or redeemed. If we make changes, we will post the amended Common Sense™ Rewards Terms to https://www.commonsenseherbs.com and update the “Effective Date” above. We may also attempt to notify you in other ways. Unless we say otherwise, the amended Reward Terms will be effective immediately and your continued participation in the Common Sense™ Rewards Program after the amended terms are posted will confirm your acceptance of the changes. If you do not agree to the amended Rewards Terms, you must stop participating in the Common Sense™ Rewards Program.
1. Common Sense™ Rewards Program Eligibility
You must be a United States resident (including residents of U.S. Territories) who is at least 18 years of age to participate in the Common Sense™ Rewards Program. The Common Sense™ Rewards Program is intended for personal use only and commercial use by commercial customers and others purchasing items for resale are not eligible to participate in the Rewards Program.
2. Common Sense™ Rewards Program Description
The Common Sense™ Rewards Program is a free customer loyalty program that allows participants to earn Reward Points with qualifying purchases on www.commonsenseherbs.com. Participants may also earn Reward Points by participating in Promotional Activities (defined in Section 4) that may be offered through the Common Sense™ Rewards Program from time to time. Participants in the Common Sense™ Rewards Program may redeem accumulated Reward Points that can be used toward purchasing items on www.commonsenseherbs.com and may also use the Reward Points for other purposes as may be provided by CSP from time to time. These Reward Terms provide a general overview of the Common Sense™ Rewards Program.
3. Joining the Common Sense™ Rewards Program
There are no fees associated with the Common Sense™ Rewards Program. Upon making a purchase and accepting the Common Sense™ Rewards Program Terms and Conditions you will automatically be enrolled.
Once you are enrolled in the Common Sense™ Rewards Program and have accepted the Common Sense™ Rewards Terms, you can view and manage your Common Sense™ Rewards Program account by logging into your CSP Customer Account. You may only have one Common Sense™ Rewards Program Account at a time and it is nontransferable. You are responsible for anyone else who uses your Common Sense™ Rewards Program Account and any issues that may result from that use.
4. Earning Common Sense™ Reward Points
You will earn Common Sense™ Reward Points based on the total amount paid for your completed purchase; excluding any tax, shipping, and promotions including specials or otherwise. You will receive 5 points for every dollar you spend. For more details about how to earn Reward Points by making qualifying purchases, please visit our CSP FAQ page. Purchases made from any other websites owned or operated by CSP or its Affiliates are not eligible for Reward Points or other benefits unless otherwise indicated.
Promotional Activities and Events: From time to time, we, or others acting with our permission, may offer you opportunities to earn bonus (or extra) Reward Points, such as inviting you to engage with CSP in special promotional events or activities in exchange for Reward Points (“Promotional Activities”).
To earn extra Reward Points, you must be enrolled in the Common Sense™ Rewards Program prior to making qualifying purchases. These promotional Reward Points cannot be applied to previous purchases. Cancellation, return or exchange of qualifying purchases will result in a deduction of the associated Reward Points in accordance with the Common Sense™ Rewards Program Terms & Conditions. Reward Points have no cash value. CSP reserves the right to modify or cancel Reward Points multiplier events at any time without notice.
Below is an example of Promotional Activities that we may offer you under the Rewards Program:
Product Reviews: You may earn Reward Points by writing eligible product reviews on www.commonsenseherbs.com (“Product Reviews”). Product Reviews may not be combined with other product review incentive programs offered through CSP.
For the purpose of these Rewards Terms, Product Reviews is a Promotional Activity.
Reward Points for participation in Promotional Activities will be awarded as described in the applicable promotional offer and will be subject to any additional terms set forth in the promotional offer. Some Promotional Activities may limit the amount of Reward Points earned per Promotional Activity. Reward Points for eligible participation in Promotional Activities will be rewarded immediately and can be used on their next purchase.
5. Redemption of Common Sense™ Reward Points
Reward Points are redeemable on your next purchase. You can redeem your Reward Points by logging into your CSP Customer Account.
Reward Points accumulated under the Common Sense™ Rewards Program are promotional in nature and have no cash value. Every 5 point you redeem equals $0.05. Your Reward Points, and your Common Sense™ Rewards Program Account are personal to you and may not be sold, transferred (by operation of law or otherwise) or assigned to or shared with, family, friends or others, or used by you for any commercial purpose. You are responsible for any federal, state or local taxes applicable to your participation in the Common Sense™ Rewards Program.
6. Expiration of Common Sense™ Reward Points
There is no expiration date on Common Sense™ Reward Points and no cap usage. Once you have earned your Reward Points you may redeem them on your next purchase.
7. Impact of Merchandise Returns on Your Common Sense™ Reward Points
If you return merchandise that you purchased with your Common Sense™ Reward Points in accordance with the www.commonsenseherbs.com Return Policy, you will be refunded the amount you paid (excluding the value of the Reward Points and any other discounts) to the original method of payment. For example, if you placed an order totaling $100 for one item and used 10 Reward Points, we will refund $90 to your original method of payment. If you purchase multiple items using your Reward Points, then the value of your Reward Points is applied proportionally to each item and returns of any one item will result in a refund of the amount you paid for the item, excluding the value of the proportionally applied value of the Reward Points. You will receive a replacement Reward Points for returned merchandise and CSP will credit the redeemed Reward Points back to your Common Sense™ Rewards Program Account.
If you void a purchase or return your purchase, CSP will deduct the Reward Points that you were awarded for that purchase from your Common Sense™ Rewards
Program Account. If you have already redeemed those Reward Points, this could potentially result in a negative Reward Point balance in your Common Sense™ Rewards Program Account.
Without notice to you, CSP reserves the right to suspend or terminate your Common Sense™ Rewards Program Account and/or your participation in the Common Sense™ Rewards Program (in whole or in part), if CSP determines in its sole discretion that you have violated these Common Sense™ Reward Terms, you have more than one Common Sense™ Rewards Program Account, or your participation in the Reward Program is unauthorized, abusive, deceptive, fraudulent or otherwise unlawful. CSP may, in its sole discretion, suspend, cancel or combine Reward Program Accounts that appear to be duplicative.
If you have any questions or if you are dissatisfied with the Rewards Program in any way, please contact our CSP Customer Rewards Team via email: [email protected] or by calling 800-527-5682.